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Frequently Asked Questions
Ordering Enquiry
When will the confirmation email reach me?
After completing your order, the confirmation email will be sent to your indicated email. We will get in touch with you on the SAME day to proceed with payment before we deliver the NEXT day.
What if the vegetable(s) that I have ordered is/are out of stock?
Our stocks are replenished daily and are subjected to availability. If the items that you have ordered is/are out of stock, we will inform you via WhatsApp after receiving your order within the SAME day.
Can I opt for self-collection?
Of course you can! You can drop by our market stall at Blk 13 Haig Road for self-collection. The timing for self collection will be between 9.30am to 11am daily (except Mondays).
Can I make changes to my orders after confirmation on website?
Please inform us of any changes in your orders when we get in touch with you via WhatsApp.
Payment Enquiry
How do I make payment upon receiving the confirmation email?
We will get in touch with you via WhatsApp on the SAME day after ordering to assist you on the payment. Payment can be made either through PayNow (+65-91990226) or PayLah (+65-96479446).
How do I know if the payment has been successful?
We will inform you via WhatsApp once we recevied the payment and update you on details regarding delivery or self-collection.
Delivery Enquiry
Where do we deliver to?
We deliver island-wide (except Sentosa and Jurong Island) daily from 1PM to 6PM except Mondays.
What are the delivery charges?
Free delivery for orders $35 and above. A flat rate of $8 will be charged for orders lesser than $35. There is no minimum order.
Will there be re-delivery if there is no one at home?
No, we do not provide re-delivery. Orders will be placed outside the unit and photos will be taken and sent to customers to inform them of the successful delivery. We will not be liable for any missing/damage to the vegetables.
Can my delivery address be changed after ordering?
Please inform us if you need to change your address after we get in touch with you.
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